Flugblogg
  • Airlines
  • Airports
  • Flight Safety
  • Helicopters
  • General aviation
  • Lifestyle
  • About Us
Flugblogg
Support Us
  • Airlines
  • Airports
  • Flight Safety
  • Helicopters
  • General aviation
  • Lifestyle
  • About Us
Icelandair Boeing 757-200 #TFISL, grounded today in Keflavik due to COVID-19 // Source: Emil Georgsson
  • Airlines
  • News

Icelandair has refunded 50 000 of the 90 000 bookings, cancelled due to COVID-19

  • Andrei Menshenin
  • July 4, 2020
  • 2 minute read

More than 40,000 refund requests are still pending in Icelandair, according to Morgunblaðið and Icelandair’s information officer Ásdís Ýr Pétursdóttir. “We have been reimbursing the flights, but this will of course take time. The airlines are not quite designed for these projects,” said Pétursdóttir, answering to journalists request, and is, therefore, working on a technical solution to simplify the process and increase capacity. Passengers who had to cancel their flights have had three options: to change the flight date, receiving a credit note or to get a refund.

Morgunblaðið recently reported that Icelandair’s customers did not get a refund from the airline for canceled flights and that in some cases no payment had been received even though months had elapsed for this.

“The reason for the delay is a huge number of cases that need to be dealt, as well as the fact that the majority of Icelandair’s employees were working part-time in April and May. Therefore, refunds have taken much longer than under normal circumstances. It is our goal to resolve these issues with our customers as soon as possible,” said Ásdís.

Previously Icelandair reported about negotiators with its stakeholders in order to be able to initiate offering of new shares and complete a financial restructuring of the airline. At the end of June, the new long-term collective-bargaining agreements have been reached with the unions of pilots, cabin crew and mechanics. Work on terms with the Icelandic Government, along with Íslandsbanki and Landsbankinn, regarding a government-guaranteed credit facility is in progress. Negotiations with certain pivotal counterparties have not been concluded. Those counterparties include aircraft lessors and a credit card acquirer. Furthermore, the Company is still negotiating with Boeing regarding further compensation due to the Boeing 737-MAX grounding and the state of future deliveries of aircraft.

At 29 of June,  the cash position of Icelandair was around USD 150 million which is in excess of three months fixed operational cost in the current environment.

Total
0
Shares
Share 0
Tweet 0
Share 0
Related Topics
  • Ásdís Ýr Pétursdóttir
  • COVID-19
  • Icelandair
Previous Article
The first post-COVID airshow in Akureyri // Source: Flugblogg
  • Airports
  • General aviation
  • Lifestyle
  • Long read

What was at the first post-COVID air show in Iceland. And the biggest in the world so far

  • Andrei Menshenin
  • June 28, 2020
View Post
Next Article
The new Airbus H225 with registration TF-GNA in Norway // Source: Icelandic Coast Guard
  • Helicopters
  • News

Icelandic Coast Guard is expecting the third Airbus H225 later in 2020

  • Andrei Menshenin
  • July 4, 2020
View Post
Read more on Flugblogg
View Post
  • Flight Safety
  • General aviation
  • News

On the thin ice: RNSA finished the investigation of Haraldur Diego’s plane crash in Þingvallavatn

  • May 6, 2024
The eruption of January 2024 close to Grindavik on Reykjanes peninsula // Source: Icelandic Coast Guard
View Post
  • Airports
  • Flight Safety
  • News

A new volcano eruption started close to Keflavik, and the area is closed for sightseeing flights

  • January 14, 2024
easyJet A320neo performing flight EZY12BV (U28843) rolled out taxiway in Keflavik // Source: Jahnusz
View Post
  • Airlines
  • Airports
  • Flight Safety
  • News

Taxiway excursion in Keflavik: easyJet A320neo slipped on the turn

  • January 14, 2024
Isavia established routes for sightseeing flights over the new eruption started near Grindavik in Iceland in December 2023 // Source: Isavia
View Post
  • Airports
  • Flight Safety
  • News

Isavia opens area over the new volcano eruption for sightseeing flights

  • December 19, 2023
Lava eruption near Grindavik in Iceland in December 2023 // Source: Almannavarnir
View Post
  • Airlines
  • Airports
  • Flight Safety
  • News

Tonight a new eruption started in Iceland: the area is closed for low flying

  • December 19, 2023
View Post
  • Airports
  • Flight Safety
  • News

The sky over the possible eruption site is now closed

  • November 12, 2023
The new volcanic eruption on Reykja­nes peninsula started on 3.August 2022 // Source: pilot Lucia
View Post
  • Airports
  • Flight Safety
  • News

Keflavik Airport at risk due to upcoming volcanic eruption

  • November 9, 2023
An example of Airbus A321XLR with Icelandair livery // Source: infiniteflight.com
View Post
  • Airlines
  • News

Icelandair buys 25 Airbus A321XLR for its fleet. Airbus A321LR will be leased before

  • April 7, 2023
Flugblogg on Facebook
Flugblogg
Subscribe to be informed

All copyrights are reserved. Partial copying of materials, video or audio is allowed only with the mentioning of the source: Flugblogg.is
With all inquiries write us to
inbox @flugblogg.is

Flugblogg
Aviation blog with reviews of Icelandic aviation trends, interviews with aviators, aviation analysts and reports on general aviation. Here you will find reviews of the flights of Icelandic airlines, planes, helicopters, routes and airports.

Input your search keywords and press Enter.